Unbreakable You – Terms & Privacy

Last updated: October 15, 2025

This page gives you all the important information about buying from and using Unbreakable You. If anything is unclear, please reach out.

1) Description of Goods & Services

What we offer
Unbreakable You provides:

Online courses on resilience and emotional mastery for mothers.
Digital products (e.g., workbooks, templates, audio practices, e-books).
Live classes & workshops (virtual).

Coming in the future:
Optional coaching and in-person events or retreats may be added later, but are not available at this time.

Intended audience
Mothers and caregivers seeking practical, evidence-informed tools for emotional resilience. Not designed for children.

What’s included
Each product page lists what you get (modules, downloads, call replays), access length, community features, and any bonuses.

What’s not included
We do not provide therapy, medical care, or crisis services. Content is educational and for personal development. See Disclaimers below.

2) Company Details

Legal name: Hoole & Partners
Trading name: Unbreakable You
Registered address: Zuiderzeelaan 27, 8017 JV Zwolle, The Netherlands
Country of registration: The Netherlands
Company/Tax/VAT number: NL856272115B01
Contact: hello@unbreakableyou.online

3) Refund & Cancellation Policy

We want you to feel confident buying from us.

Our guarantee:
100% money back guarantee:
If you don’t feel calmer, clearer, or more steady within 7 days, email me and I’ll refund you 100%.

How to request a refund:
Email hello@unbreakableyou.online with your order number and the email you used at checkout.

4) Shipping Information

We do not ship physical products. Everything is delivered digitally by email or directly through secure download links.

5) Terms & Conditions

1. Acceptance of terms
By purchasing or accessing Unbreakable You content, you agree to these Terms.

2. Eligibility
You must be 18+ to purchase. Content is for personal use only.

3. License to use
Upon purchase we grant you a non-transferable, non-exclusive, revocable license for personal, non-commercial use. You may not share, resell, upload, or distribute course materials.

4. Accounts & access
Our programs do not currently require an account or login. You’ll receive access materials directly via email or private link.

5. Payments
You authorize us (and our payment processor, Stripe) to charge your card per the pricing and schedule shown at checkout.

6. Intellectual property
All content, branding, and materials are owned by Unbreakable You or licensed to us. All rights reserved.

7. Disclaimers
Educational purposes only. Not medical, psychological, legal, or financial advice. Results vary. Use of our content is at your own discretion and risk.

8. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim is limited to the amount you paid in the 12 months preceding the claim.

9. Governing law & disputes
These Terms are governed by the laws of The Netherlands. Disputes will be handled in the courts of The Netherlands, or through arbitration/mediation if both parties agree in writing.

10. Changes
We may update these Terms. Continued use means you accept the new version. We’ll post the “Last updated” date at the top of this page.

6) Privacy Policy

Who we are
Data controller: Hoole & Partners ("we", "us"). Contact: hello@unbreakableyou.online.

What data we collect

You provide: name, email, billing address, and payment details (handled securely by our payment processor).
Automatically: IP address, device info, usage data, cookies/trackers for analytics and preferences.

Why we collect it

Contract: to deliver purchases, manage your orders, and provide support.
Legitimate interests: improve services, prevent fraud, understand usage, market to existing customers.
Consent: newsletters, cookies/analytics, and any optional data you choose to share.
Legal obligation: tax/audit compliance.

How we use data
To deliver products, process payments, send service emails, personalize content, run analytics, and communicate updates or offers (you can unsubscribe anytime).

Sharing & processors
We share data only with trusted providers necessary for service delivery, such as:

Payment processing: Stripe
Email & CRM: ClickFunnels and ActiveCampaign
Video hosting: YouTube
Checkout: ClickFunnels
Analytics: Google Analytics

International transfers
If data leaves your country, we use appropriate safeguards (e.g., Standard Contractual Clauses) where required.

Retention
We keep personal data only as long as necessary for the purposes above (e.g., tax records kept 7 years).

Cookies
We use essential cookies for site functionality and optional cookies for analytics/ads with consent where required.

Children’s privacy
Our services are not directed to children under 13 (or under 16 in the EU). We do not knowingly collect data from children.

Security
We use industry-standard security measures (see Section 8) and limit access to your data to those who need it.

Updates
We may update this Policy. We’ll post changes here with a new “Last updated” date.

7) Contact

We’re here to help.
Email: hello@unbreakableyou.online
Mailing address: Zuiderzeelaan 27, 8017 JV Zwolle, The Netherlands
Response time: We aim to reply within 1–2 business days.

8) Secure Website

We take security seriously:

Secure payments: We use third-party processors (e.g., Stripe) that are PCI-DSS compliant. Your full payment data never touches our servers.
Access controls: Strong passwords, 2FA where available, role-based access.
Data minimization: We collect only what we need to provide our services.
Incident response: If a data incident occurs, we will notify affected users and regulators when required by law.

Disclaimers & Notices

No medical/mental health advice: All content is educational and is not a substitute for therapy, diagnosis, or medical care. If you’re in crisis, contact local emergency services or a crisis hotline.
Results vary: Your outcomes depend on your effort, context, and many factors beyond our control.
Third-party links: We are not responsible for what happens on external websites we link to.